TRANSPARENT PRICING
Everything we charge is on this page — a flat published rate, published Health Check and managed tiers, and line-by-line quotes for projects. If a number isn’t clear, ask before you commit and we’ll walk you through all of it, in full, before any engagement starts.
Custom software is the one thing we quote after a discovery call — the range is too wide to bracket honestly on a public page.
ENGAGEMENT MODELS
Pick the model that fits the work. The hourly rate is the same number under all three — what changes is whether you’re buying a discrete chunk of time, a fixed-scope deliverable, or ongoing custodial coverage.
For diagnostics, remediation, advice, small changes, and on-site visits. You pay the same $150 whether it's 2pm Tuesday or 9pm Saturday — no time-of-day or scope multipliers.
Greenfield builds, multi-site rollouts, deployments scoped end-to-end. We'll quote a $1,200 single-site survey the same way we quote a $180k multi-site rebuild.
Ongoing managed coverage — admin retained, firmware tracked, backups verified, drift alerted. Three tiers, compared in full below.
HOURLY ENGAGEMENT MINIMUMS
All bill in 30-minute increments after the minimum — same flat rate evenings and weekends.
HEALTH CHECK · BY ENVIRONMENT
A scoped remote review with a written report and a 15-minute walkthrough. Standard and Advanced are fixed-price; Enterprise starts at its published price and scales with the environment. The $150 rate never changes — the tier describes the environment, not the engineers.
Full Health Check scopeMANAGED SERVICES
Essential is the floor — monitoring and admin for simple single-site networks. Professional steps up to VLANs, custom firewall rules, and a same-day response. Enterprise covers multi-site, failover, IDS/IPS, and a three-hour SLA. Per-device counts are UniFi gear only — phones, desktops, and printers don’t count.
| Essential$150 / site / mo+ $10 / device | Most chosenProfessional$300 / site / mo+ $12 / device · multi-site discount from site #4 | Enterprisefrom $750 / site / mo+ $15 / device · scales with complexity & SLA | |
|---|---|---|---|
| Network scope | |||
| UniFi apps managed | Network only | + Protect · Talk | + Access |
| VLANs & segmentation | — | ✓ | ✓ advanced |
| Firewall policy | Default | Custom rules | Advanced + IDS/IPS |
| Multi-site, VPN & failover | — | — | ✓ |
| Coverage | |||
| Admin retained | ✓ | ✓ | ✓ |
| Firmware tracking | ✓ | ✓ | ✓ |
| Configuration backups | Monthly | Monthly | Monthly |
| Alerting on failure / drift | ✓ | ✓ | ✓ |
| Remediation | |||
| Free support hours | — | 30 min | 1 hr |
| Overage rate | $150/hr | $135/hr · 10% off | $120/hr · 20% off |
| Reviews | |||
| Health review | Quarterly email | Monthly | Monthly + on-site |
| Response | |||
| Response SLA | Best-effort · business hours | Same day | Within 3 hours · weekends for P1 |
| Start with Essential | Choose Professional | Get a custom quote | |
Need it faster? One-hour and 30-minute response SLAs — and fully custom coverage — are scoped on a custom quote. No annual contracts; leave any month with notice.
The questions that come up before you book — how the rate works, billing, deposits, and what counts as overage. Answered here so nothing’s a surprise on the proposal.
Consulting has a 1-hour minimum per session; remote work has a 2-hour minimum per session; on-site inside the New York tri-state area has a 3-hour minimum per visit; on-site outside the tri-state has a 1-day minimum per trip. Each bills in 30-minute increments after the minimum — so 2 hours and 1 minute of remote work bills as 2.5 hours, 3 hours and 1 minute on-site bills as 3.5 hours. The minimums cover both the focused work and wrapping it up cleanly at the end.
We’ll quote a $1,200 single-site survey the same way we’ll quote a $180k multi-site rebuild. No artificial floor we have to clear. The proposal is what determines whether the math makes sense — if it doesn’t, we’ll tell you.
Engineering hours are labor only. Hardware, cabling, and materials are quoted on the project proposal — the BoM is itemized so you can see exactly what you’re paying for.
The range is too wide to bracket honestly — a $15k internal tool and a $400k multi-tenant platform sit on the same continuum, but the discovery call is what determines which one we’re actually building. We publish the bracket; the number lands after a scoping conversation.
Project quotes are good for 30 days. Hourly engagements honor whatever rate is published on this page at the time you book; if the published rate moves, we don’t retroactively change it on you mid-project.
Tell us what you’re working on. A senior engineer reads every inbound and replies within one business day.
